Selling a property

Selling a property, step by step

What happens when you sell a home in England and Wales, and how to keep your sale moving.

  1. 01

    Deciding to sell

    What happens here?

    Think about timing, where you’re moving to and what you still owe on your mortgage.

    What should you be thinking about?

    • Are you buying another home at the same time?
    • Check for early repayment charges
    • Think about your ideal moving date
    Properfy can help withMortgages
  2. 02

    Valuation and choosing an agent

    What happens here?

    Estate agents visit and suggest an asking price. Two or three valuations give you a fair picture.

    What should you be thinking about?

    • Compare fees and what’s included
    • Check the contract length and notice period
    • Be wary of a valuation far above the rest
  3. 03

    Preparing your property and EPC

    What happens here?

    You’ll need an Energy Performance Certificate before marketing. Then it’s photos, a floor plan and listing.

    What should you be thinking about?

    • Gather guarantees, planning and building regs paperwork
    • Small repairs and a clean help photos
    • Book your EPC early
    Properfy can help withUtilities, insurance & more
  4. 04

    Find a solicitor early

    What happens here?

    Instructing a solicitor before you have a buyer lets them prepare your forms and documents in advance.

    What should you be thinking about?

    • You’ll fill in property information forms
    • If leasehold, order the management pack early
    • It can save weeks once a buyer is found
    Properfy can help withConveyancing
  5. 05

    Receiving and accepting offers

    What happens here?

    The agent passes on offers and checks each buyer’s position.

    What should you be thinking about?

    • Is the buyer chain-free or mortgage-ready?
    • An accepted offer isn’t binding until exchange
    • Watch out for gazundering near exchange
  6. 06

    Sale agreed and conveyancing

    What happens here?

    The agent sends a memorandum of sale. Your solicitor sends the draft contract to the buyer’s solicitor.

    What should you be thinking about?

    • Reply to your solicitor quickly
    • Keep the agent in the loop
    Properfy can help withConveyancing
  7. 07

    Answering enquiries

    What happens here?

    The buyer’s solicitor asks questions about the property. Your solicitor helps you answer them.

    What should you be thinking about?

    • Answer fully and honestly
    • Missing paperwork is a common delay
    Properfy can help withConveyancing
  8. 08

    Mortgage redemption

    What happens here?

    Your solicitor gets a redemption statement from your lender so the mortgage can be paid off on completion.

    What should you be thinking about?

    • Check for early repayment charges
    • Ask whether you can port your deal to your next home
    Properfy can help withMortgages
  9. 09

    Managing the chain

    What happens here?

    Everyone in the chain needs to be ready before anyone can exchange.

    What should you be thinking about?

    • Ask the agent where each link stands
    • One slow link can hold up everyone
    Properfy can help withConveyancing
  10. 10

    Exchange of contracts

    What happens here?

    Contracts are swapped and the completion date is fixed. The sale is now legally binding.

    What should you be thinking about?

    • Book removals once the date is set
    • Start packing and plan meter readings
    What happens next?
    1. 01Confirm completion arrangements
    2. 02Arrange removals
    3. 03Organise utilities
    4. 04Prepare for moving day
    Properfy can help withRemovals
  11. 11

    Completion

    What happens here?

    The buyer’s money arrives, your mortgage is paid off and the balance is sent to you. You hand over the keys.

    What should you be thinking about?

    • Leave keys with the agent
    • Your money usually arrives the same day
    Properfy can help withRemovals
  12. 12

    Moving out

    What happens here?

    Take final meter readings, leave the property as agreed and tell people you’ve moved.

    What should you be thinking about?

    • Leave manuals and spare keys
    • Redirect your post
    Properfy can help withUtilities, insurance & more

Common questions

How do I sell my house?Get your home valued, choose an agent, get your EPC and instruct a solicitor early. Is an accepted offer legally binding?No. What happens to my mortgage when I sell?Your solicitor gets a redemption statement from your lender and pays off the mortgage from the sale money on completion. How long does conveyancing take?A straightforward transaction can sometimes complete within several weeks, but there’s no fixed timeframe. What happens if I’m in a property chain?A chain is a line of linked sales and purchases that depend on each other. What happens on completion day?On completion day, the buyer’s solicitor sends the money to the seller’s solicitor.

Tell us about your move

Buying, selling, remortgaging or simply not sure where to start? Tell us what you’re trying to do and we’ll help you work out what you need.